This privacy notice explains how Triggerbyte Ltd, with its registered office at Windsor House Troon Way Business Centre, Humberstone Lane, Leicester, England, LE4 9HA (“Triggerbyte”, “we”, “our”), collects, uses, stores, and protects personal data of users accessing our website and services, including the purchase and use of online courses.
1. Data Controller
The data controller is Triggerbyte Ltd. You may contact us via the email address listed on our official website.
2. Types of Data Collected
We may collect and process the following types of data:
- Identifiable data: name, surname, email, IP address, login and authentication data.
- Usage data: courses purchased, modules viewed, access history, course progress.
- Technical navigation data: device type, browser, operating system, traffic source, pages visited.
- Voluntary communication data: emails sent by the user, contact form submissions, support requests.
3. Purposes of Processing
Data is collected and processed for the following purposes:
- To provide and manage the services purchased (legal basis: contract performance);
- To create and manage user accounts;
- To monitor progress and personalize learning experiences;
- To provide technical support and customer service;
- To analyze anonymized and aggregated statistics to improve the website and content;
- To comply with legal and tax obligations;
- To send newsletters or promotional emails, where consent is given.
4. Legal Basis
Processing is based on:
- Contract performance for data essential to delivering services;
- Legal obligations for tax and compliance purposes;
- User consent for optional features such as newsletters;
- Legitimate interest for technical analytics and user experience improvement in anonymized form.
5. Data Retention
Personal data is stored only as long as necessary to fulfill its purpose and to comply with legal obligations. Anonymized and aggregated data for statistics may be kept longer.
6. Data Security
We adopt appropriate technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or disclosure.
7. Data Sharing
We do not sell or share personal data for marketing purposes. Access to data is limited to service providers strictly necessary to operate the site, all bound by contractual confidentiality and GDPR compliance.
8. International Data Transfers
Some personal data may be transferred to and stored on servers located outside the United Kingdom and the European Economic Area (for example, in the United States), when hosting services or technical infrastructure are based in such countries.
In such cases, we ensure that all transfers comply with UK GDPR by implementing appropriate safeguards such as Standard Contractual Clauses approved by the relevant authorities and, where necessary, additional technical and organizational protection measures.
9. Data Subject Rights
Users have the right to:
- Access their personal data;
- Request correction, deletion, or restriction of processing;
- Object to processing based on legitimate interest;
- Withdraw consent where applicable;
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise any of these rights, users may contact us via the email on the website.
10. Cookies
We only use essential technical and functional cookies required for the website to operate properly. We do not use profiling cookies or third-party tracking tools.
Please refer to our Cookie Policy for more details.